Online food delivery: A systematic synthesis of literature and a framework development

A Shankar, C Jebarajakirthy, P Nayal… - International Journal of …, 2022 - Elsevier
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

[HTML][HTML] Review of online food delivery platforms and their impacts on sustainability

C Li, M Mirosa, P Bremer - Sustainability, 2020 - mdpi.com
During the global 2020 COVID-19 outbreak, the advantages of online food delivery (FD)
were obvious, as it facilitated consumer access to prepared meals and enabled food …

Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood …

SG Pillai, WG Kim, K Haldorai, HS Kim - International journal of hospitality …, 2022 - Elsevier
Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

[HTML][HTML] Why do people purchase from food delivery apps? A consumer value perspective

A Tandon, P Kaur, Y Bhatt, M Mäntymäki… - Journal of Retailing and …, 2021 - Elsevier
Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and
quick food delivery. Yet, the existing research offers a limited understanding of consumers' …

Online food delivery services and behavioural intention–a test of an integrated TAM and TPB framework

C Troise, A O'Driscoll, M Tani, A Prisco - British food journal, 2021 - emerald.com
Purpose This research leverages an integrated framework that uses the technology
acceptance model (TAM) and the theory of planned behaviour (TPB) to analyse the main …

[HTML][HTML] Consumer adoption of online food delivery ordering (OFDO) services in Pakistan: The impact of the COVID-19 pandemic situation

S Ali, N Khalid, HMU Javed, DMZ Islam - Journal of Open Innovation …, 2020 - mdpi.com
Evolving internet technology has brought about changes in consumer lifestyle and
increased online shopping. Grounded in the theory of technology readiness (TR), this study …

A model of online food delivery service quality, customer satisfaction and customer loyalty: a combination of PLS-SEM and NCA approaches

KY Koay, CW Cheah, YX Chang - British Food Journal, 2022 - emerald.com
A model of online food delivery service quality, customer satisfaction and customer loyalty: a
combination of PLS-SEM and NCA approaches | Emerald Insight Books and journals Case …

Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse

AA Alalwan - International Journal of Information Management, 2020 - Elsevier
Mobile food ordering apps (MFOAs) have been widely considered in the restaurant sector as
innovative channels to reach customers and provide them with high-quality services …

Why do people use food delivery apps (FDA)? A uses and gratification theory perspective

A Ray, A Dhir, PK Bala, P Kaur - Journal of retailing and consumer services, 2019 - Elsevier
Recently, scholars have attempted to understand consumer behavior related to the use of
food delivery apps (FDAs). However, the various motives behind the usage of different FDAs …

Factors affecting online food delivery service in Bangladesh: an empirical study

AT Saad - British Food Journal, 2021 - emerald.com
Purpose The core idea of this paper was to empirically evaluate the factors affecting the
choices of consumers while ordering food online. The goal was to explore consumer …