An overview of new media research in public relations journals from 1981 to 2014

S Duhé - Public relations review, 2015 - Elsevier
A 34-year review of communication technology research published in six public relations
journals reveals applications and perceptions studies far outnumber investigations focused …

Publics and lay informatics: A review of the situational theory of problem solving

JN Kim, A Krishna - Communication Yearbook 38, 2014 - taylorfrancis.com
The situational theory of publics (STP), one of the most popular public relations theories,
provides a mechanism for the identification of publics and their information behaviors. The …

Public sector communication and social media: Opportunities and limits of current policies, activities, and practices

A Lovari, C Valentini - The handbook of public sector …, 2020 - Wiley Online Library
This chapter deals with social media and explains how it influences the evolution of public
sector communication in light of an increasing digitalization and modernization of …

Listening to digital publics. Investigating citizens' voices and engagement within Italian municipalities' Facebook Pages

A Lovari, L Parisi - Public relations review, 2015 - Elsevier
Several studies underlined the impact of social media in the public sector, investigating the
adoption process and uses of these digital platforms by public administrations. This paper …

Re-connecting voices. The (new) strategic role of public sector communication after Covid-19 crisis

A Lovari, L D'Ambrosi, SA Bowen - Partecipazione e conflitto, 2020 - iris.unica.it
This article aims to investigate the evolution of public sector communication before and after
the Covid-19 crisis that has strongly impacted governmental institutions, public policy …

Trust me, I am the social media manager! Public sector communication's trust work in municipality social media channels

A Lovari, L Materassi - Corporate Communications: An International …, 2021 - emerald.com
Purpose The study aims at investigating the role of social media managers (SMMs) as trust
mediators and access points in the context of local government. Little empirical work is …

Public sector communication and citizen expectations and satisfaction

V Luoma‐aho, L Olkkonen… - The handbook of public …, 2020 - Wiley Online Library
When society and communication technologies change, citizen expectations follow suit.
Expectations about the nature of communication with public sector organizations are …

STOPS and multivariate hierarchical aglomerative clustering: segmentation of the public regarding children's vaccinaton communication in Slovenia

S Kropivnik, M Vrdelja - Corporate Communications: An International …, 2024 - emerald.com
Purpose From a public health perspective, vaccination programmes significantly add to long-
term, safe co-existence. However, because there is no social consensus about their benefits …

A unified theory of open government and social mediatization

WM Lim, T Rasul, A Ahmad - Business Information Review, 2022 - journals.sagepub.com
Social media use has proliferated and is now omnipresent in the public sector. Numerous
studies have shed light on this phenomenon, but few have attempted to theorize it. In this …

Digitalization of culture and arts communication: A study on digital databases and digital publics

HB Taşkıran - Handbook of research on examining cultural policies …, 2019 - igi-global.com
In today's world, it has become more significant to understand the effect of digital media on
the communication of the contents about culture and arts, which are the common heritages …