The construction industry faces numerous challenges in achieving efficient supply chains,
particularly in material procurement and logistics. This paper explores the transformative …

With the transformation of our society into a “digital world,” machine learning has emerged
as an essential toolkit to extract useful information from large collections of data. However …

Abstract The Net Promoter Score (NPS) is a widely-used metric for measuring customer
loyalty and is an essential element in customer service analysis. To understand and analyze …

Crowdsourcing promises to expand organizational knowledge and “sensor” networks
dramatically, making it possible to engage ordinary people in large-scale data collection …

The availability of massive sets of unstructured data has opened up new opportunities for
businesses to gain meaningful insights into what is currently happening in their organization …

Paradigm shifts such as digital transformation and Industry 4.0 produce complex data, also
called big data. Businesses increasingly focus on exploiting big data for competitive …

With the advancement of technology, the amount of data generated is very large. The data
generated has useful information that needs to be gathered by data analytics tools for …

Businesses have recognized that customers provide value to the firm beyond transactions,
and leveraging this value through relationships in social media is a new area of interest for …

Historically, conceptual modeling played a central role in the information systems
curriculum, but evidence is mounting that its importance is beginning to diminish. As the …