Thriving in the post-Covid-19 era: a new normality for libraries' service offering

R Palumbo - Library Management, 2022 - emerald.com
Purpose Social distancing and physical closure triggered by the Covid-19 pandemic put the
libraries' viability under stress. Although the spread of the pandemic enacted a new …

Analysis of the relationship of CRM-based library services with head librarians' personal and academic variables: a survey of university libraries in Pakistan

M Bahader - Library Management, 2023 - emerald.com
Purpose This study aimed to examine the relationship between customer relationship
management (CRM)-based library services and head librarians' personal and academic …

Formation of digital competences of university library users

RA Baryshev, EN Kasyanchuk, IA Tsvetochkina… - 2021 - elib.sfu-kras.ru
The paper presents various approaches to defining the concepts of 'information
competencies' and 'digital competencies'. The point of view of scientists on the essence …

Library management practices in the libraries of Pakistan: a detailed retrospective

A Ullah, S Khusro, I Ullah - Information Technology and …, 2022 - ital.corejournals.org
Library and information science has been at an infant stage in Pakistan, primarily in
resource management, description, discovery, and access. The reasons are many, including …

Use of digital reference services in selected academic libraries in Zambia

A Mkulama, TM Mwiinga… - Zambia Journal of …, 2020 - zajlis.unza.zm
Abstract Modern Information and Communication Technologies (ICTs), especially web
technologies, are transforming the way libraries provide information to their users. Digital …

Graduate researchers' perceptions and expectations: An exploratory study about reference and information services

K Ameen - Reference Services Review, 2019 - emerald.com
Purpose This study aims to explore the perceptions and expectations of graduate research
students regarding reference and information services. The purpose was also to determine …

Цифровая трансформация университетской библиотеки

РА Барышев, ЕН Касянчук, ИА Цветочкина… - 2022 - elibrary.ru
Монография посвящена актуальной теме трансформации университетской
библиотеки в условиях глобального внедрения цифровых технологий. Процессы …

[PDF][PDF] COVID 19 Synchronicity: Evaluating Virtual Reference Services of some Academic Libraries in Africa

MA Kumah, TK Ocran, SK Parbie - 2021 - academia.edu
The recent in-road outbreak of the Coronavirus (COVID19) pandemic has influenced the
ongoing downslide on economic development globally to the effect that financing of most …

Use of Informantion and Communication Technology (ICTs) in the Reference Services Delivery to Library Users in College of Health Technology Library, Calabar

R Stephen Ubi - … and Communication Technology (ICTs) in the …, 2024 - papers.ssrn.com
The study was carried out to investigate Use of ICT in the reference services delivery to
library users in College of Health Technology Library, Calabar. The specific objectives of the …

[PDF][PDF] STRATEGIES FOR BUILDING USER LOYALTY IN SELECTED UNIVERSITY LIBRARIES IN GHANA

DA DANKWAH - core.ac.uk
Using business models in university libraries has proved to yield positive results. Employing
an exploratory sequential mixed-method approach, this study investigated strategies for …