Transformational leadership and its impact on customer satisfaction. Measuring mediating effects of organisational citizenship behaviours

T Budur, M Poturak - Middle East Journal of Management, 2021 - inderscienceonline.com
Transformational leadership (TL) plays an important role in today's modern business world.
Thus, the leadership style can encourage, inspire and motivate employees to seek …

The effects of organizational justice on employee performance using dimension of organizational citizenship behavior as mediation

YB Hermanto, VA Srimulyani - Sustainability, 2022 - mdpi.com
One of the important factors that can affect employee performance (EP) is the employee's
perception of organizational justice (OJ) in the workplace and the employee's willingness to …

[PDF][PDF] Remuneration reward management system as a driven factor of employee performance.

S Martono, M Khoiruddin… - International Journal of …, 2018 - ijbs.unimas.my
Reward management system has been an important point of attention in any organization as
a defining factor of employee's high welfare and performance. This research studies the …

The Role of Organizational Citizenship Behavior in Mediating the Relationship Between Organizational Culture and Job Satisfaction with Employee Performance.

T Setyowati, BT AZ, DSK Tobing… - Quality-Access to …, 2021 - search.ebscohost.com
The role of private universities in the intellectual life of the nation is very meaningful. This is
evidenced by the increasing number of private universities participating in improving higher …

[HTML][HTML] The impact of work stress and the work environment in the organization: how job satisfaction affects employee performance?

MM Rachman - Journal of Human Resource and Sustainability Studies, 2021 - scirp.org
Research to date regarding job satisfaction such as comfort, love of work and working
conditions are still a priority used in improving performance results. This is associated with …

[PDF][PDF] The impact of compensation and work environment towards job satisfaction to affect the employee performances

IKO Permadi, N Landra, I Kusuma… - International Journal of …, 2018 - researchgate.net
The purpose of this research is to measure the impact of compensation and work
environment towards the employee performances mediated by the job satisfaction. This is a …

Servant leadership, volunteer retention, and organizational citizenship behavior in nonprofit organizations: Examining the mediating role of job satisfaction

NS Ngah, NL Abdullah… - Nonprofit and Voluntary …, 2022 - journals.sagepub.com
Nonprofit organizations (NPOs) face great challenges in attracting and retaining volunteers
due to the short-term nature of most voluntary posts. This study examines the mediating …

From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior

D Wang, E Ma, YS Kim, A Liu, A Berbekova - Journal of Hospitality and …, 2021 - Elsevier
abstract Building upon conservation of resources theory and affective event theory, this
study broadens the organizational citizenship behavior (OCB) literature by investigating the …

The impact of psychological climate and self-resilience on employee performance during the COVID-19 Pandemic: An empirical study in Indonesia

A Suratman, S Suhartini, M Palupi… - The Journal of Asian …, 2021 - koreascience.kr
The study aims to investigate the impact of psychological climate, self-resilience,
Organizational Citizenship Behaviour (OCB) and job stress on employee performance …

[PDF][PDF] Organizational citizenship behaviour and employees' performance assessment: the case of Dire Dawa University

DD Dinka - American Journal of Theoretical and Applied Business, 2018 - academia.edu
Although a vast amount of researches have been done on the relations of Organizational
Citizenship Behavior (OCB) and employees' performance in western or foreign context …