The power of listening at work

AN Kluger, G Itzchakov - Annual Review of Organizational …, 2022 - annualreviews.org
Listening is associated with and a likely cause of desired organizational outcomes in
numerous areas, including job performance, leadership, quality of relationships (eg, trust) …

A meta-analytic systematic review and theory of the effects of perceived listening on work outcomes

AN Kluger, M Lehmann, H Aguinis, G Itzchakov… - Journal of Business and …, 2024 - Springer
The quality of listening in interpersonal contexts was hypothesized to improve a variety of
work outcomes. However, research of this general hypothesis is dispersed across multiple …

Respectful inquiry: A motivational account of leading through asking questions and listening

N Van Quaquebeke, W Felps - Academy of Management Review, 2018 - journals.aom.org
Practitioners repeatedly note that the everyday behavior of asking followers open questions
and attentively listening to their responses is a powerful leadership technique. Yet, despite …

Am I fit for tomorrow's labor market? The effect of graduates' skills development during higher education for the 21st Century's labor market

O Habets, J Stoffers, BV Heijden, P Peters - Sustainability, 2020 - mdpi.com
This study contributes to the employability skills debate by investigating how students' self-
perceived 21st century skills relate to the self-perceived fit between their higher education …

“Can you repeat that?” Teaching active listening in management education

SE Spataro, J Bloch - Journal of Management Education, 2018 - journals.sagepub.com
Listening is a critical communication skill and therefore an essential element of management
education. Active listening surpasses passive listening or simple hearing to establish a …

[HTML][HTML] The development of critical thinking, team working, and communication skills in a business school–A project-based learning approach

E Dias-Oliveira, R Pasion, RV da Cunha… - Thinking Skills and …, 2024 - Elsevier
This study presents a Project-Based Learning (PBL) approach–the Multidisciplinary Project I
course (MPI)-conceived to improve critical thinking skills of first-year business students while …

Toward a pedagogy of connection: A critical view of being relational in listening

J Hinz, JP Stephens… - Management Learning, 2022 - journals.sagepub.com
Positive Organizational Scholarship (POS) perspectives define interpersonal work
experiences such as positive work relationships and high-quality connections by the mutual …

Coping with organizational layoffs: Managers' increased active listening reduces job insecurity via perceived situational control.

TD Kriz, PM Jolly, MK Shoss - Journal of occupational health …, 2021 - psycnet.apa.org
In this article, we draw on interdisciplinary research and theorizing to posit change in
managerial active listening as a lever shaping change in affective job insecurity (AJI) …

Employer perceptions of oral communication competencies most valued in new hires as a factor in company success

LA Ortiz, M Region-Sebest… - Business and …, 2016 - journals.sagepub.com
This article presents findings of a 2014 survey of 72 US employers asking: Which oral
communication skills are most utilized daily by new hires? Which oral skills are most …

Can holding a stick improve listening at work? The effect of Listening Circles on employees' emotions and cognitions

G Itzchakov, AN Kluger - European Journal of Work and …, 2017 - Taylor & Francis
ABSTRACT The Listening Circle is a method for improving listening in organizations. It
involves people sitting in a circle where only one talks at a time. Talking turns are signalled …