The public sector and co‐creation in turbulent times: A systematic literature review on robust governance in the COVID‐19 emergency
The capacity of public sector of co‐creating with other stakeholders is challenged by the
increasing presence of disruptive turbulent events, such as the COVID‐19. At this regard …
increasing presence of disruptive turbulent events, such as the COVID‐19. At this regard …
A systematic literature review on transformative practices and well-being outcomes in healthcare service
V Ungaro, L Di Pietro, R Guglielmetti Mugion… - Journal of Service …, 2024 - emerald.com
Purpose The paper aims to investigate the practices facilitating the transformation of
healthcare services, understanding the resulting outcomes in terms of well-being and …
healthcare services, understanding the resulting outcomes in terms of well-being and …
# COVID-19: forms and drivers of social media users' engagement behavior toward a global crisis
Social media constitutes a pervasive communication media that has had a prominent role
during global crises. While crisis communication research suggests that individuals use …
during global crises. While crisis communication research suggests that individuals use …
Managing shifts to value-based healthcare and value digitalization as a multi-level dynamic capability development process
O Kokshagina - Technological Forecasting and Social Change, 2021 - Elsevier
Hospital care worldwide changes with the needs and expectations of patients, caregivers,
clinicians, and communities. Given that the value-based healthcare (VBHC) approach and …
clinicians, and communities. Given that the value-based healthcare (VBHC) approach and …
Effect of privacy concerns and engagement on social support behaviour in online health community platforms
The growth of interactive technologies has fostered different online health communities
(OHCs) where individuals share similar interests in health-related information and exchange …
(OHCs) where individuals share similar interests in health-related information and exchange …
Developing disaster resilience: A processual and reflective approach
This study takes a processual view of resilience to investigate how tourism organisations
utilise dynamic capabilities to develop resilience in a disaster context. A longitudinal …
utilise dynamic capabilities to develop resilience in a disaster context. A longitudinal …
Present and future trends of supply chain management in the presence of COVID-19: a structured literature review
X Shi, W Liu, J Zhang - International Journal of Logistics Research …, 2023 - Taylor & Francis
The COVID-19 inflicted worldwide heavy losses and exposed the vulnerability of the global
supply chain. Since then, the number of research works exploring the supply chain-related …
supply chain. Since then, the number of research works exploring the supply chain-related …
The well-being outcomes of multi-actor inter-organisational value co-creation and co-destruction within a service ecosystem
XMS Chen, L Schuster, E Luck - Journal of Services Marketing, 2023 - emerald.com
Purpose Emerging transformative service research (TSR) studies adopt a service system
lens to conceptualise well-being across the micro, meso and macro levels of aggregation …
lens to conceptualise well-being across the micro, meso and macro levels of aggregation …
Collaboration, feedback, and performance: Supply chain insights from service-dominant logic
This research demonstrates how collaborative feedback and resource investments in supply
chain management and logistics-based partnerships influence the establishment of inter …
chain management and logistics-based partnerships influence the establishment of inter …
Well-being co-creation in service ecosystems: a systematic literature review
Purpose Following the continued development of transformative service research and the
prevalence of the service-dominant logic in services marketing literature, increased …
prevalence of the service-dominant logic in services marketing literature, increased …