The social exchange theory emphasises the meaning of interaction, exchange, and
reciprocity. This relationship will continue if the parties feel continuous profit projections in …

In the digitalization era, e-commerce plays a crucial role in the economy, followed by the
internet and smartphone technology. Also, it has a positive effect on humankind. Indonesia …

In this article, we determine whether there is a link between information technology (IT) use
in ensuring food service quality and revisit intention. We examined how the use of IT …

The adoption of the sharing economy by organizations is of central importance to energy
efficiency. However, previous studies ignore the role of user adoption of the sharing …

The purpose of this study was to investigate the influence of job satisfaction and green
motivation as mediators of green human resource practices and sustainable performance in …

Firms prominently adopt green human resource management (GHRM) practices to resolve
sustainability and environmental concerns. But it is often seen that triggering green creativity …

Social media or called as 'socmed'is an online media that is frequently used by humans to
improve in activities, which include promoting study programs of university. Most universities …

The Covid-19 pandemic had affected the hospitality sector the most due to lockdowns and
other government restrictions. As hotels are trying to recover from the losses suffered during …

Achieving customer satisfaction is an important goal of the high-quality development (HQD)
of the hotel industry. The purpose of this study is to summarize the spatial distribution …

Purpose This study aims to examine the relationship between operational CRM
technologies, human CRM resources, organizational CRM resources and customer …