After-sales and aftermarkets are significant revenue streams for industrial companies. After-
sales services are activities during warranty periods that include field technical assistance …

Purpose Coronavirus disease 2019 (COVID-19) has disrupted global supply chains,
revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle …

Closed-loop supply chains (CLSCs) are seen as one of the circular economy's leading
approaches for reducing our natural environment load. Many CLSC models require …

E-commerce platforms provide extended warranty service (EW) to achieve high profitability.
Manufacturers need to distinguish whether consumers have purchased extended warranty …

In practice, fairness concerns always have significant impacts on the performance of IT
service supply chain (ITSSC). However, the existing research on IT sourcing lacks attention …

The study considers two supply chain members, an original equipment manufacturer (OEM)
producing new and remanufactured products and an independent remanufacturer (IR) …

Fairness has been regarded as a vital role in developing and sustaining benign channel
cooperation relationships. One can exhibit either distributional fairness when comparing …

This paper considers a manufacturer's optimal integration strategy in a three-level closed-
loop supply chain including one manufacturer, one retailer and two competing collectors …

In this paper, we investigate a service-oriented manufacturer that provides fashionable
products with after-sales services to customers. Before the selling season, the manufacturer …

Remanufacturing is the process to restore the functionality of high-value end-of-life (EOL)
products, which is considered a substantial link in reverse logistics systems for value …