Purpose This study aims to systematically examine gender specific behavioral differences
and similarities in online shopping consumers, underlying theories for such differences and …

Purpose The purpose of this paper is to investigate the effect of service quality and
relationship quality on customer loyalty in different stages of the relationship life cycle in …

The present study develops, refines and validates a scale to measure e-service quality. A
total of 545 respondents were approached and employed EFA and CFA. Potential items …

Tujuan penelitian ini adalah untuk menguji pengaruh e-service quality, promosi dan harga
berpengaruh terhadap keputusan penggunaan Gopay. Penelitian ini menggunakan desain …

The study investigated the dynamics of online shopping focusing on mediation analysis of
customer satisfaction on e-service quality and purchase intention. The study used a cross …

Introduction Measuring health-related quality of life (HRQOL) in patients with chronic low
back pain (LBP) is crucial to monitor and improve the patients' health status through effective …

Purpose Business-to-business (B2B) relations will become more prevalent in many areas
such as delivery services, based on current trends supporting e-commerce proliferation. In …

The aim of this research was to explore e-dishonesty practices among science education
undergraduates based on measurement models. The measuring tool was the Internet …

This research determines whether association exist between the demographic
characteristics of online shoppers, such as education, age, gender, monthly income …

Traditional in-person events are becoming virtual or hybrid events with the rise of more
innovative platforms. The market for virtual events has expanded considerably, with a …