Loan repayment among group borrowers in Tanzania: the role of relationship quality
AG Tegambwage, PS Kasoga - Future Business Journal, 2022 - Springer
Although the social capital, in terms of stronger interpersonal relationships between group
borrowers, has been found to exert a positive impact on group loan repayment, there is no …
borrowers, has been found to exert a positive impact on group loan repayment, there is no …
Relationship quality and customer loyalty in the Tanzanian microfinance sector
AG Tegambwage, PS Kasoga - Journal of Financial Services Marketing, 2024 - Springer
The study examines the mediating effects of relationship quality (RQ) on the link between its
antecedents and loyalty as well as the impacts of individual antecedents of RQ on the two …
antecedents and loyalty as well as the impacts of individual antecedents of RQ on the two …