[HTML][HTML] Evidence-based approaches to mitigate workplace violence from patients and visitors in emergency departments: a rapid review

C Recsky, M Moynihan, G Maranghi, OM Smith… - Journal of emergency …, 2023 - Elsevier
Introduction This is a rapid review of the published evidence on the effectiveness of
interventions for mitigating workplace violence against staff in hospital emergency …

Exploring the usefulness of medical clowns in elevating satisfaction and reducing aggressive tendencies in pediatric and adult hospital wards

D Efrat-Triester, D Altman, E Friedmann… - BMC health services …, 2021 - Springer
Background Most existing research on medical clowns in health care services has
investigated their usefulness mainly among child health consumers. In this research we …

Putting time in perspective: How and why construal level buffers the relationship between wait time and aggressive tendencies

D Efrat‐Treister, MA Daniels… - Journal of …, 2020 - Wiley Online Library
We spend a substantial part of our daily life waiting, and unfortunately, wait time can fuel
aggressive tendencies. Our study examines the relationship between wait time, perceived …

[PDF][PDF] Organisational wellbeing interventions: case studies from the NHS

K Teoh, R Dhensa-Kahlon, M Christense, F Frost… - 2023 - eprints.bbk.ac.uk
Why is this particularly important in healthcare? As the NHS adjusts to new challenges and
ways of working following the COVID-19 pandemic, it is important that we recognise the …

Incident of violence escalation of patients with psychiatric emergencies boarding in the emergency department in the central region of Thailand and its association: a …

A Khlaisuk, A Seeherunwong, K Utriyaprasit… - BMC health services …, 2024 - Springer
Background This study investigates the incidence of violence escalation among psychiatric
emergency patients admitted to general emergency departments in hospitals in central …

[HTML][HTML] A patient-centered information system (myED) for emergency care journeys: design, development, and initial adoption

M Westphal, GB Yom-Tov, A Parush… - JMIR Formative …, 2020 - formative.jmir.org
Background: Medical care is highly complex in that it addresses patient-centered health
goals that require the coordination of multiple care providers. Emergency department (ED) …

State-dependent estimation of delay distributions in fork-join networks

N Carmeli, GB Yom-Tov… - Manufacturing & Service …, 2023 - pubsonline.informs.org
Problem definition: Delay announcements have become an essential tool in service system
operations: They influence customer behavior and network efficiency. Most current delay …

[HTML][HTML] Use of a Semiautomatic Text Message System to Improve Satisfaction With Wait Time in the Adult Emergency Department: Cross-sectional Survey Study

F Ehrler, J Rochat, JN Siebert, I Guessous… - JMIR Medical …, 2022 - medinform.jmir.org
Background Many factors influence patient satisfaction during an emergency department
(ED) visit, but the perception of wait time plays a central role. A long wait time in the waiting …

When the medium massages perceptions: Personal (vs. public) displays of information reduce crowding perceptions and outsider mistreatment of frontline staff.

JN Reyt, D Efrat-Treister, D Altman… - … of occupational health …, 2022 - psycnet.apa.org
Abstract [Correction Notice: An Erratum for this article was reported online in Journal of
Occupational Health Psychology on Jul 14 2022 (see record 2022-80672-001). In the …

Maintaining a safe environment in emergency department waiting rooms

S Robinson - Emergency nurse, 2024 - journals.rcni.com
Increasing demand, overcrowding and insufficient resources have led to situations where
patient care is delivered in emergency department (ED) waiting rooms. For nurses …