This paper reviews the contributions and applications of queueing theory in the field of
health care management problems. This review proposes a system of classification of health …

This paper surveys the contributions and applications of queuing theory in the field of
healthcare. The paper summarizes a range of queuing theory results in the following areas …

Many outpatient clinics are experimenting with open access scheduling. Under open
access, patients see their physicians within a day or two of making their appointment …

The successful implementation of open access scheduling requires the match of daily
healthcare provider capacity and patient demand at the high level of total capacity and the …

In a hospital system, increasing resource utilization to reduce costs and decreasing patients'
waiting time to provide timely care and improve patient satisfaction are important but …

As Nova Scotia's society ages, more personal and health care will be needed for people
who require assistance to function; thus, policymakers face the challenge of balancing the …

The most rapidly growing segment of the world ecosystem is Information and
Communication Technology (ICT). The practical applications of computer systems in clinical …

In deze masterproef wordt Advanced Access onderzocht, een innovatief consultatiesysteem
dat gebaseerd is op lean thinking. We bestuderen Advanced Access door het in de literatuur …

This research proposes a multi-provider appointment overbooking model to minimize the
impact of patient no-shows. The objective of this research is to mitigate resource …

In the twenty-first century, the healthcare industry faces ever-changing economic, social,
political and technology challenges. Costs are rising, funding is diminishing, human and …