E-service quality: A meta-analytic review

M Blut, N Chowdhry, V Mittal, C Brock - Journal of retailing, 2015 - Elsevier
The dominance of the internet as a shopping and distribution channel also necessitates an
understanding of e-service quality. Using means-ends-chain theory, we develop a …

Reliability generalization of perceived ease of use, perceived usefulness, and behavioral intentions

TJ Hess, AL McNab, KA Basoglu - MIS quarterly, 2014 - JSTOR
A reliability generalization study (a meta-analysis of reliability coefficients) was conducted
on three widely studied information systems constructs from the technology acceptance …

Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation

SK Sharma, M Sharma - International Journal of Information Management, 2019 - Elsevier
Mobile banking (m-banking) has emerged dynamically over the years due to consumers'
increased use of mobile technologies, their ever-growing lifestyle choices and also the …

[HTML][HTML] Fake news believability: The effects of political beliefs and espoused cultural values

M Gupta, D Dennehy, CM Parra, M Mäntymäki… - Information & …, 2023 - Elsevier
Fake news has led to a polarized society as evidenced by diametrically opposed
perceptions of and reactions to global events such as the Coronavirus Disease 2019 …

Data security and consumer trust in FinTech innovation in Germany

H Stewart, J Jürjens - Information & Computer Security, 2018 - emerald.com
Purpose The purpose of this study is to empirically analyse the key factors that influence the
adoption of financial technology innovation in the country Germany. The advancement of …

Examining the moderating effect of individual-level cultural values on users' acceptance of E-learning in developing countries: a structural equation modeling of an …

A Tarhini, K Hone, X Liu, T Tarhini - Interactive Learning …, 2017 - Taylor & Francis
In this study, we examine the effects of individual-level culture on the adoption and
acceptance of e-learning tools by students in Lebanon using a theoretical framework based …

Cross-cultural differences in adopting mobile augmented reality at cultural heritage tourism sites

TH Jung, H Lee, N Chung… - International Journal of …, 2018 - emerald.com
Purpose Augmented reality (AR) is increasingly used in cultural heritage tourism sites for the
enhancement of the tourist experience. However, behavioral intention to adopt AR is …

Why do consumers trust online travel websites? Drivers and outcomes of consumer trust toward online travel websites

GM Agag, AA El-Masry - Journal of Travel Research, 2017 - journals.sagepub.com
Egypt is currently one of the leading nations especially in the Middle East region with a well-
established e-commerce environment and advanced IT infrastructure, but rapid growth of e …

The application of the technology acceptance model under different cultural contexts: The case of online shopping adoption

AR Ashraf, N Thongpapanl… - Journal of International …, 2014 - journals.sagepub.com
Global usage of the Internet has increased remarkably in the past few decades, thus
necessitating a better understanding of e-commerce adoption across cultures. Against this …

The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings: A cross cultural analysis

N Kassim, N Asiah Abdullah - Asia pacific journal of marketing and …, 2010 - emerald.com
Purpose–The paper aims to empirically investigate the relationship between perceived
service quality, satisfaction, trust, and loyalty in e‐commerce settings in two cultures …