The authors examine various aspects of the organizational knowledge capabilities and
assess their impact on the organizational performance of private firms in Oman. Ten …

Establishing and maintaining strong customer relationships is essential for business
continuity and growth. In this context, many businesses have adopted Customer …

Enterprise system (ES) reflects a significant IT commitment to achieve corporate goals and
satisfy its thrust toward a sustainable competitive advantage. This research investigates the …

Pressures to enhance healthcare sector institutions' effectiveness have increased in recent
years. Accordingly, healthcare institutions have started to employ big data technologies to …

Relationship with customers is one of the most crucial factors in business continuity and
development. Many current businesses have started delving into Customer Relationship …

Governments' growing presence in the social media sphere has drawn attention to the
knowledge creation best practices that help serve citizens more effectively. A wide range of …

Many banks invest heavily in customer relationship management (CRM) system
implementation and expect to increase their profitability. However, the failure rates of CRM …

The aim of this research is to identify the availability levels of cost, habit, and Information
Security (IS) and determining the impacts of cost, and habit on IS. The primary data of the …