Psychological factors underlying attitudes toward AI tools

J De Freitas, S Agarwal, B Schmitt… - Nature Human Behaviour, 2023 - nature.com
What are the psychological factors driving attitudes toward artificial intelligence (AI) tools,
and how can resistance to AI systems be overcome when they are beneficial? Here we first …

Consumers and artificial intelligence: An experiential perspective

S Puntoni, RW Reczek, M Giesler… - Journal of …, 2021 - journals.sagepub.com
Artificial intelligence (AI) helps companies offer important benefits to consumers, such as
health monitoring with wearable devices, advice with recommender systems, peace of mind …

Choice freedom

S Botti, SS Iyengar, AL McGill - Journal of Consumer …, 2023 - Wiley Online Library
Individuals seek and value choice freedom, firms provide consumers ever‐increasing
opportunities to exercise it, citizens worry about protecting their right to choose freely, and …

Leveraging artificial intelligence in marketing for social good—An ethical perspective

E Hermann - Journal of Business Ethics, 2022 - Springer
Artificial intelligence (AI) is (re) shaping strategy, activities, interactions, and relationships in
business and specifically in marketing. The drawback of the substantial opportunities AI …

Who gets the blame for service failures? Attribution of responsibility toward robot versus human service providers and service firms

X Leo, YE Huh - Computers in Human Behavior, 2020 - Elsevier
Abstract Service robots are on the rise. Technological advances in engineering, artificial
intelligence, and machine learning enable robots to take over tasks traditionally carried out …

[HTML][HTML] Autonomous shopping systems: Identifying and overcoming barriers to consumer adoption

E De Bellis, GV Johar - Journal of Retailing, 2020 - Elsevier
Technologies are becoming increasingly autonomous, able to make decisions and complete
tasks on behalf of consumers. Virtual assistants already take care of grocery shopping by …

Factors affecting impulse buying behavior of consumers

RI Rodrigues, P Lopes, M Varela - Frontiers in Psychology, 2021 - frontiersin.org
The markets are different and characterized by an increased competition, as well a constant
innovation in products and services available and a greater number of companies in the …

Minimalism in capsule hotels: enhancing tourist responses by using minimalistic lifestyle appeals congruent with brand personality

S Chen, H Wei - Tourism Management, 2022 - Elsevier
Capsule hotels have increased in popularity among both tourists and business travelers.
This study aims to understand how minimalistic lifestyle appeals affect tourist responses (ie …

Deploying artificial intelligence in services to AID vulnerable consumers

E Hermann, GY Williams, S Puntoni - Journal of the Academy of Marketing …, 2023 - Springer
Despite offering substantial opportunities to tailor services to consumers' wants and needs,
artificial intelligence (AI) technologies often come with ethical and operational challenges …

Determining the role of influencers' marketing initiatives on fast fashion industry sustainability: The mediating role of purchase intention

M Liu - Frontiers in Psychology, 2022 - frontiersin.org
Celebrity influence plays a significant role in fostering the consumers' impulse buying
tendency and purchase intention. In the modern advertising era, the celebrity endorsement …