Taking a systematic literature review approach, this study examines research on service
robot adoption from hospitality employees' perspectives. The findings reveal the current …

This study explores the influences of the incorporation of service robots in the service
delivery systems of tourism and hospitality companies on the perceived discrimination of …

This study aims to identify whether hotel guests' attitudes towards robots serving at hotels
show differences according to their gender, level of education, generation, and the continent …

This study investigates the approach behavior of the respondents by using the cognitive–
affective–behavioral framework in the context of restaurant service robots. An online survey …

There has been an ever-increasing interest in artificial intelligence (AI) in the hospitality
sector. However, it is still unclear how consumers respond to products/services in hospitality …

This paper provides a review of research on robotics in crises, disasters, and crisis
management, and identifies research gaps and directions for future research. The paper …

Purpose This study aims to simultaneously examine the influence of demographic,
psychographic and situational factors on consumers' willingness to pay a price premium …

This paper investigates how the impact of robots on employment differs across various
sectors. Based on country-level data, our analysis reveals a U-shaped relationship between …

This study explores the moderating effects of digital transformation on the nexus between
banking concentration and corporate innovation. Based on the panel data of Chinese A …

Autonomous delivery robots (ADRs) are a recent advent in delivery services. While studies
on the technical aspects of ADRs are growing rapidly from technical perspectives, studies of …