The role of making in the design process has been growing, taking on new forms and
involving new players over the past 10 years. Where we once primarily saw designers using …

Highlights•Core concepts of empathy in design are proposed to clarify its
definition.•Empirical indicators for empathy are reviewed to support future research.•Many …

Purpose This paper explores how service design can contribute to the evolution of health
service systems, moving them toward people-centered, integrated and technology-enabled …

The introduction frames tools and techniques within Participatory Design and describes
Participatory Design as various practices of participation. The following sections give …

In Material Methods I outline the methodological possibilities and implications of researching
the material world. The book starts from the premise that the world is simultaneously material …

Telerehabilitation refers to the use of Information and Communication Technologies (ICT) to
provide rehabilitation services to people remotely in their homes or other environments. By …

Abstract Child–Computer Interaction (CCI) explores the design of systems that reflect the
nature of children's growth and cognitive development, and the opportunity for children's …

The increasing interest in engaging users and other partners in collaborative design has led
to an increase in the number of methods for organising collaboration. The aim of these …

As design for sustainability extends beyond its origins in engineering, and therefore
production, increasing attention has been put on the roles technologies and designed …

Empathic design aims to build creative understanding of users' experiences for new product
development (NPD). In this paper, we review the literature of empathic design, and we …