The evolution of chatbots in tourism: A systematic literature review

D Calvaresi, A Ibrahim, JP Calbimonte… - … Technologies in Tourism …, 2021 - Springer
In the last decade, Information and Communication Technologies have revolutionized the
tourism and hospitality sector. One of the latest innovations shaping new dynamics and …

Beyond kant and bentham: How ethical theories are being used in artificial moral agents

J Zoshak, K Dew - Proceedings of the 2021 CHI Conference on Human …, 2021 - dl.acm.org
From robots to autonomous vehicles, the design of artificial moral agents (AMAs) is an area
of growing interest to HCI, and rising concern for the implications of deploying moral …

Machine ethics: The design and governance of ethical AI and autonomous systems [scanning the issue]

AF Winfield, K Michael, J Pitt… - Proceedings of the IEEE, 2019 - ieeexplore.ieee.org
The so-called fourth industrial revolution and its economic and societal implications are no
longer solely an academic concern, but a matter for political as well as public debate …

Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies

D Calvaresi, A Ibrahim, JP Calbimonte… - Journal of Tourism …, 2023 - emerald.com
Purpose The tourism and hospitality sectors are experiencing radical innovation boosted by
the advancements in Information and Communication Technologies. Increasingly …

Cognitive architectures for artificial intelligence ethics

SJ Bickley, B Torgler - Ai & Society, 2023 - Springer
As artificial intelligence (AI) thrives and propagates through modern life, a key question to
ask is how to include humans in future AI? Despite human involvement at every stage of the …

Building jiminy cricket: An architecture for moral agreements among stakeholders

B Liao, M Slavkovik, L van der Torre - … of the 2019 AAAI/ACM Conference …, 2019 - dl.acm.org
An autonomous system is constructed by a manufacturer, operates in a society subject to
norms and laws, and is interacting with end-users. We address the challenge of how the …

Immune moral models? Pro-social rule breaking as a moral enhancement approach for ethical AI

R Ramanayake, P Wicke, V Nallur - Ai & Society, 2023 - Springer
We are moving towards a future where Artificial Intelligence (AI) based agents make many
decisions on behalf of humans. From healthcare decision-making to social media censoring …

It was (n't) me: vignette experiments on managers' responsibility attribution in AI-advised decision-making

N Passlack, T Hammerschmidt… - Behaviour & Information …, 2024 - Taylor & Francis
The increasing integration of artificial intelligence (AI) in managerial decision-making in
organisations raises questions regarding responsibilities. We explore how managers …

The Goal after Tomorrow: Offline Goal Reasoning with Norms

P Pardo, C Straßer - Journal of Artificial Intelligence Research, 2024 - jair.org
Recent studies have focused on autonomous agents that select their own goals and then
select actions to achieve these goals, using online Goal Reasoning (GR). GR agents can …

Advancing critical data and AI literacies through authentic and real-world assessment design using a data justice approach

F Picasso, J Atenas, L Havemann, A Serbati - Open Praxis, 2024 - search.informit.org
The development of critical data and artificial intelligence (AI) literacy has become a key
focus in current discussions in Higher Education, thus it is necessary to develop and …