The blame shift: Robot service failures hold service firms more accountable

Y Ryoo, YA Jeon, WJ Kim - Journal of Business Research, 2024 - Elsevier
This article reports findings from four studies examining blame attribution following service
failures perpetrated by frontline robots or human service providers. Findings show that when …

Price-ethicality association: When price discounts inhibit ethical purchasing

Y Ryoo, WJ Kim - Journal of Business Research, 2023 - Elsevier
The authors demonstrate that consumers form a robust association between price and
ethicality, separate from the traditional price-quality association, which significantly …

Balancing fiscal expenditure competition and long-term innovation investment: Exploring trade-offs and policy implications for local governments

S Wenjuan, K Zhao - Plos one, 2023 - journals.plos.org
The mobility of economic factors across jurisdictions has led to increased fiscal competition
among decentralized subnational governments. This study examines the relationship …

Finding the Right Voice: How CEO Communication on the Russia–Ukraine War Drives Public Engagement and Digital Activism

K Hamelberg, K de Ruyter… - Journal of Public …, 2024 - journals.sagepub.com
This research examines the influence of CEO versus brand communication on public
engagement and digital activism during the Russia–Ukraine war. Brand communication …

Price transparency in international retailing on digital platforms

K Kim, Y Ryoo, S Zdravkovic, S Yoon - International Marketing Review, 2024 - emerald.com
Purpose In the digital era, price transparency—the practice of disclosing cost breakdowns in
product manufacturing—has become present on digital platforms. Although its benefits are …

Unlocking the link between company attributes and sustainability accounting in shanghai: firm traits driving corporate transparency and stakeholder responsiveness

L Wang - Frontiers in Environmental Science, 2023 - frontiersin.org
Sustainability accounting is crucial for corporate transparency and responsibility, but its
relationship with firm characteristics in Shanghai, China's financial center, remains poorly …

Exploring the influence of social media and materialism on impulsive real estate buying decisions among young immigrants in Canada

R Patial, TMR Torres, C Berezan, T Talwar… - International Journal of …, 2024 - emerald.com
Purpose The purpose of this paper is to study the impact of social media and materialism on
impulsive buying decisions and real estate. Furthermore, the paper examines whether social …

Unmasking luxury consumption and its psychology: An experimental approach to understanding the motivations behind ethical and sustainable brand preferences

T Islam, V Arya, AA Bodla, R Palladino… - Business Ethics, the … - Wiley Online Library
This research delved into the dynamics between pride, sustainability detectability, and
product consciousness through three experimental studies conducted among Chinese …

Zakat Fundraising Via Instagram: How Does It Advantageous for Zakat Institutions?

MD Pusparini, SH Bapang… - Journal of …, 2023 - journal.nubaninstitute.org
Purpose: The digital transformation of zakat institutions emerges as a crucial concern. The
aim of this research is to analyze the impact of Instagram social media marketing on …