There is currently around 10 per cent annual growth of the industrial US rental industry. This
growth is attracting experienced investors, and rental fleets/inventories are growing …

Purpose The purpose of this paper is to review the service quality (SQ) literature in order to
understand issues involved in its conceptualization and operationalization …

This study draws on literature at the intersection of servitization, digital business models and
supply chain management. Work empirically explores how digital disruption has affected …

The surge in academic and practical interest in the topic of value co-creation (VCC)
highlights an equivocal understanding of its conceptual boundaries and empirical …

By representing the servitization of three leading corporations via a strategy map, this
multiple-case study discusses how the strategic logic of servitization can be explained by …

Despite the increased interest in using digital technologies for servitization purposes, little is
known about what drives firms towards a digital servitization strategy. Using a dynamic …

This study develops a profiling framework that allows systematic comparison of different
value constellations of industrial, service-based business models. Following the systematic …

The mainstream servitization literature mostly describes the success of manufacturing firms
in integrating services for their corporate clients. However, the literature is relatively silent on …

Drawing on the ambidexterity and organizational design theoretical lenses this article
analyzes the interplay between R&D team structure, firm's Information Technology (IT) …

Visibility of digital art and its ownership can be achieved using blockchain technology as
part of a broader solution for the identification, attribution, and payment for digital work. A …