The overwhelming growth and popularity of mobile devices and games have motivated
initiatives to explore mobile and augmented reality to bring the physical and virtual together …

Digitalization is an essential driver for change, also influencing universities in their
operation. However, the graduation certificate is still paper-based and does not fit …

Social media channels are increasingly used by consumers to post complaints to
companies. In contrast to traditional channels, the complaint and a firm's recovery efforts are …

Goal-setting theory has been used for decades to explain how to motivate people to perform
better in work-related tasks, but more recently gamification has also gained attention as an …

Abstract While Open Digital Badges (ODBs) has gained an increasing recognition as micro-
credentials, many researchers foresee the role of ODBs as an innovative learning tool to …

Through a quasi-experimental study, we found that preservice teachers who learned with
open badges set higher goals and indicated greater self-efficacy than those who learned …

Live streaming platforms and existing viewer participation tools enable users to interact and
engage with an online community, but the anonymity and scale of chat usually result in the …

We examine how the behavior of software developers changes in response to removing
gamification elements from GitHub, an online platform for collaborative programming and …

During a three-year study, 32%(n= 67) in 2015, 16%(n= 44) in 2016 and 55%(n= 161) of
students in 2017 expressed an interest in using digital badges to enhance their learning. But …

Community Question Answering Websites (CQAs) like Stack Overflow rely on continuous
user contributions to keep their services active. Nevertheless, they often undergo a sharp …