Purpose This study sought to analyze the correlation between artificial intelligence (AI) and
libraries and examine whether there were any shifts in research trends related to these two …

In this paper, we present churn prediction techniques that have been released so far. Churn
prediction is used in the fields of Internet services, games, insurance, and management …

Due to market deregulation and globalisation, competitive environments in various sectors
continuously evolve, leading to increased customer churn. Effectively anticipating and …

We propose a novel simulation model that is able to predict the per-level churn and pass
rates of Angry Birds Dream Blast, a popular mobile free-to-play game. Our primary …

Online games make up the largest segment of the booming global game market in terms of
revenue as well as players. Unlike games that sell games at one time for profit, online …

Churn describes customer defection from a service provider. This can be observed in online
freemium games, where users can leave without further notice. Game companies are …

Faced with saturated market and fierce competition of online games, it is of great value to
analyze the causes of the player churn for improving the game product, maintaining the …

Purpose The purpose of this study is to examine the trends and developments of
subscription business models (SBMs) over the past two decades. Design/methodology …

Shared mobility options have grown significantly in recent years. However, a major threat to
the growing usage of shared-cars is customer churn. Despite companies continually …

The insurance industry plays an indispensable role in the financial structure of today's world.
Vehicle insurance accounts for a large part of the income of insurance companies, and …