Background Accessibility and availability are important characteristics of efficient and
effective primary healthcare systems. Currently, timely access to a family physician is a …

Introduction: A medical home is a patient-centered, multifaceted source of personal primary
health care. It is based on a relationship between the patient and physician, formed to …

Background Most Americans report having a usual source of medical care, but many also
report significant barriers to timely access to such care. This can lead patients to use the …

Background Advanced (“open”) access scheduling, which promotes patient-driven
scheduling in lieu of prearranged appointments, has been proposed as a more patient …

Patients' satisfaction with an appointment system when they attempt to book a nonurgent
appointment is affected by their ability to book with a doctor of choice and to book an …

Patient satisfaction is a critical part of the quality outcomes of healthcare. Every industry is
interested in customer satisfaction because satisfied customers are loyal customers …

Background: Open-access scheduling (also known as advanced access or same-day
access) is a popular tool for improving patient access to primary care appointments …

With increasing emphasis in healthcare on patient satisfaction, many patient satisfaction
studies have been administered. Most assume that all patients combine their healthcare …

The COVID-19 pandemic has forever changed health care, spurring a revolution in digital
health technologies. Across the world, hundreds of thousands of health care systems are …

With the pressing demand for improving patient accessibility, the traditional scheduling
system may not be effective for mitigating the adverse effects caused by no-shows …