With a marketing environment in which the winds of change are intense due to technological
developments, CRM based on modern technologies and the Internet has become an …

The purpose of this study was to explore the factors that influence consumers' attitudes
towards digital communications within the South African banking industry by validating a six …

Background: Effective communication is vital in banking, influencing customer satisfaction
and the overall success of banking operations. While global research on banking …

The aim of this research paper is to analyse the influence of COVID-19 on the morale of the
employees and simultaneously, assess the mediating role of self-efficacy. For this purpose …

Microfinance has been evolving as an indispensable tool of poverty eradication and rural
improvement. At present, almost all the commercial banks have delved into the microfinance …

Building a brand image is essential for long-term success and growth in the highly
competitive banking sector. In the framework of an emerging economy, this study examines …

Kenya's banking sector faces significant employee turnover due to issues such as cultural
unawareness, heavy workloads, poor environments, insecurity, work-life imbalance, and …

Banks sohasi terminologiyasini o 'rgatishda turli metodlardan foydalanish ushbu soha
talabalarining og 'zaki nutqini rivojlantirishda samarali natijaga erishishining o 'ziga xos …

Organizational outcomes are related to employees' satisfaction, their job performance and
other job-related attitudes and behaviours. Accordingly, organizational outcomes are also …

The purpose of this qualitative study was to explore the best practices to address the
communication and job satisfaction challenges ODC Managers face within the Financial …