Taking stock of consumer returns: A review and classification of the literature
H Abdulla, M Ketzenberg… - Journal of Operations …, 2019 - Wiley Online Library
Coincident with the rapid growth of consumer returns and their corresponding importance in
the retail marketplace, academic interest in the area of consumer return policy design has …
the retail marketplace, academic interest in the area of consumer return policy design has …
A review on supply chain contracts in reverse logistics: Supply chain structures and channel leaderships
With the growing awareness of environmental sustainability, reverse logistics is a very timely
and critical area. Traditionally, the use of supply chain contracts has been proven to be …
and critical area. Traditionally, the use of supply chain contracts has been proven to be …
Understanding product returns: A systematic literature review using machine learning and bibliometric analysis
Product Returns (PR) are an inevitable yet costly process in business, especially in the
online marketplace. How to deal with the conundrums has attracted a great deal of attention …
online marketplace. How to deal with the conundrums has attracted a great deal of attention …
Omnichannel retail operations with consumer returns and order cancellation
In this paper, an analytical study is performed on an online retailer's omnichannel retail
operations in which consumers can cancel their order before payment and return the …
operations in which consumers can cancel their order before payment and return the …
A profit maximization for a reverse logistics dual-channel supply chain with a return policy
In the last few decades, the rapid development of e-commerce technologies has
encouraged many manufacturers to adopt an online channel in addition to their existing …
encouraged many manufacturers to adopt an online channel in addition to their existing …
The impact of online reviews in the presence of customer returns
M Sun, J Chen, Y Tian, Y Yan - International journal of production …, 2021 - Elsevier
We develop a duopoly model to examine how online reviews influence the decisions of two
competing online sellers who sell products of differentiated quality under different returns …
competing online sellers who sell products of differentiated quality under different returns …
Supply chain coordination with competing suppliers under price-sensitive stochastic demand
F Wang, A Diabat, L Wu - International Journal of Production Economics, 2021 - Elsevier
In this paper, we investigate a supply chain where two competing suppliers sell substitutable
products through a common retailer who faces price-dependent stochastic demand. The …
products through a common retailer who faces price-dependent stochastic demand. The …
Two-echelon pharmaceutical reverse supply chain coordination with customers incentives
D Weraikat, MK Zanjani, N Lehoux - International Journal of Production …, 2016 - Elsevier
In the pharmaceutical industry, leftover medications that have not been properly disposed
not only damage the environment but also might turn into a peril to people׳ s health if being …
not only damage the environment but also might turn into a peril to people׳ s health if being …
Optimal pricing and return policy and the value of freight insurance for a retailer facing heterogeneous consumers with uncertain product values
We study the optimal pricing and return policy, and the value of freight insurance for a
retailer selling a product to heterogeneous consumers with uncertain values of the product …
retailer selling a product to heterogeneous consumers with uncertain values of the product …
Modelling and prioritizing the factors for online apparel return using BWM approach
Online apparel industry is suffering from a major issue of return, with a high rate of return for
apparels that are sold online it becomes necessary to investigate the probable reasons of …
apparels that are sold online it becomes necessary to investigate the probable reasons of …