Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation

K Anshu, L Gaur, G Singh - Journal of Retailing and Consumer Services, 2022 - Elsevier
The study proposes a comprehensive model framework, Online Customer Experience-
Attitude Behaviour Context model for online grocery retailing in a digital scenario. The …

To shop or not: Understanding Chinese consumers' live-stream shopping intentions from the perspectives of uses and gratifications, perceived network size …

Y Ma - Telematics and Informatics, 2021 - Elsevier
Live-stream shopping is experiencing unprecedented growth. However, research in live-
stream commerce is in its infancy. The current study integrates uses and gratifications …

Understanding motivations to use online streaming services: integrating the technology acceptance model (TAM) and the uses and gratifications theory (UGT)

MA Camilleri, L Falzon - Spanish Journal of Marketing-ESIC, 2021 - emerald.com
Purpose The outbreak of the Coronavirus (COVID-19) pandemic and its preventative social
distancing measures have led to a dramatic increase in subscriptions to paid streaming …

Impact of online convenience on mobile banking adoption intention: A moderated mediation approach

C Jebarajakirthy, A Shankar - Journal of Retailing and Consumer Services, 2021 - Elsevier
The purpose of this study to investigate the effect of online convenience dimensions on
mobile banking (m-banking) adoption intention using a comprehensive moderated …

[HTML][HTML] Purchase and continuation intentions of over-the-top (OTT) video streaming platform subscriptions: a uses and gratification theory perspective

D Menon - Telematics and Informatics Reports, 2022 - Elsevier
Over-the-top video streaming (OTT) platforms, by their consummate artistry, are changing
how people watch television. No past research has investigated the relationship between …

Managing the effectiveness of e-commerce platforms in a pandemic

LTT Tran - Journal of Retailing and Consumer Services, 2021 - Elsevier
Given the severe impacts of the Covid-19 pandemic on business activities, this study
presents a systematic framework to examine the effect of the perceived effectiveness of e …

Meme marketing: How can marketers drive better engagement using viral memes?

S Malodia, A Dhir, A Bilgihan, P Sinha… - Psychology & …, 2022 - Wiley Online Library
Scholars and industry stakeholders have exhibited an interest in identifying the underlying
dimensions of viral memes. However, the recipe for creating a viral meme remains obscure …

Factors affecting luxury consumers' webrooming intention: a moderated-mediation approach

A Shankar, S Jain - Journal of Retailing and Consumer Services, 2021 - Elsevier
The aim of this study to investigate factors affecting luxury consumers' webrooming intention
using a moderated mediation framework. The study also investigates the mediating effects of …

Family firms' characteristics and consumer behaviour: An enquiry into millennials' purchase intention in the online channel

A Bargoni, T Kliestik, F Jabeen, G Santoro - Journal of Business Research, 2023 - Elsevier
This paper aims to investigate the effect of family firms' characteristics on millennials'
purchase intention through three dimensions (emotional appeal, product and service quality …

Using online food delivery applications during the COVID-19 lockdown period: What drives University Students' satisfaction and loyalty?

D Pal, S Funilkul, W Eamsinvattana… - Journal of Foodservice …, 2022 - Taylor & Francis
Online food delivery applications (OFDA) are an emerging area of an online-to-offline (O2O)
service delivery platform. In times of the COVID-19 pandemic the OFDA apps can help the …