From screen to service: How corporate social responsibility messages on social media shape hotel consumer advocacy

N Ahmad, A Ahmad, A Lewandowska… - Journal of Hospitality …, 2024 - Taylor & Francis
This research attempts to investigate corporate social responsibility (CSR) and consumers'
advocacy behavior (CAB) association in the hotel services sector of a developing economy …

[HTML][HTML] Charting new terrains: How CSR initiatives shape employee creativity and contribute to UN-SDGs in a knowledge-driven world

N Ahmad, S Samad, H Han - Journal of Innovation & Knowledge, 2024 - Elsevier
The relationship between corporate social responsibility (CSR) and employee creativity has
become more critical than ever for companies, such as in regards to the United Nations …

Travel and tourism marketing in the age of the conscious tourists: A study on CSR and tourist brand advocacy

N Ahmad, S Samad, H Han - Journal of Travel & Tourism …, 2023 - Taylor & Francis
Recognizing the power of consumer-led dialogue over traditional company-led marketing,
travel and tourism organizations increasingly appreciate the role of consumer advocacy …

Beyond self‐interest: how altruistic values and human emotions drive brand advocacy in hospitality consumers through corporate social responsibility

N Ahmad, A Ahmad, I Siddique - … Social Responsibility and …, 2024 - Wiley Online Library
Tourism and hospitality are at a critical crossroads that offer great economic potential but
also pose significant challenges, including market complexity and intense competition …

Sustainable sojourns: Fostering sustainable hospitality practices to meet UN-SDGs

J He, U Zaman - Plos one, 2024 - journals.plos.org
This research discusses the significance of environmental transformational leadership
(ENTL) in the creation of energy-saving sustainable behaviors (EESB) among employees in …

Sustainable pathways: The intersection of CSR, hospitality and the United Nations' sustainable development goals

N Ahmad, S Samad, S Mahmood - Current Issues in Tourism, 2024 - Taylor & Francis
This research investigates the relationship between corporate social responsibility (CSR)
and consumer green advocacy behaviour (CGAB) in the context of the hospitality industry in …

Triple-E effect: Corporate ethical responsibility, ethical values, and employee emotions in the healthcare sector

B Fu, N Ahmad, LH Lho, H Han - Social Behavior and …, 2023 - ingentaconnect.com
Existing research has focused on organizational interventions in promoting financial
performance but has neglected individual factors, such as employee emotions. Our study …

Social ripple: Unraveling the impact of customer relationship management via social media on consumer emotions and behavior

X Zhou, N Ahmad, LH Lho… - Social Behavior and …, 2023 - ingentaconnect.com
Traditional customer relationship management models are ineffective for creating long-term
relationships, but social media offers a more interactive approach. Despite the growing use …

From boardroom to breakroom: Corporate social responsibility, happiness, green self-efficacy, and altruistic values shape sustainable behavior

Y Liu, N Ahmad, LH Lho, H Han - Social Behavior and …, 2024 - ingentaconnect.com
Addressing environmental challenges, such as climate change, requires integrating
consumers' social behavior and personality traits. This study examined how corporate social …

Psychology in action: Social media communication, CSR, and consumer behavior management in banking

Y Liu, RT Naveed, S Kanwal, M Tahir Khan, AF Dalain… - Plos One, 2023 - journals.plos.org
In today's digitally interconnected world, social media emerges as a powerful tool, offering
different opportunities for modern businesses. Not only do organizations use social media …