Purpose Internal crisis communication (ICC) has become a burgeoning area of research in
crisis communication. However, the importance of ICC as a tool to enhance employee …

Purpose There appears to be a growing concern over the lack of scales for measuring
internal crisis communication (ICC) in the course of an organizational crisis. Noting this …

A considerable amount of literature has concluded that employee relations has always been
overlooked in the area of crisis communication. Therefore, the aim of this study is to …

The internal aspects of crisis communication have been identified as a growing area of
research in crisis management; however, there remains a paucity of empirical studies …

Cities and places had been progressively being marketed as brands by using the concept of
'City Branding', which is a unique idea. The scholars of 'City Branding'believed that the …

This paper investigates the antecedents and the consequences of ICC from the perspectives
of the employees and validates the framework and operational definition of ICC in high-risk …

The study examines the influence of internal crisis communication practices on internal crisis
communication satisfaction and the job performance of frontline employees. Also, the …

The COVID‐19 pandemic has redefined the corporate sector's communication requirements
to maintain organizational reputation among employees. This situation has led to lacklustre …

The study is intended to examine the impact of crisis responsibility on the reputation of the
Chinese public sector organization during the COVID-19 crisis. In addition to that, the study …

Public relations directors often lack crisis management strategies to maintain an
organization's reputation following a crisis to ensure continued profitability. Public relations …