Purpose The purpose of this paper is to explore the organizational effectiveness of internal
crisis communication within the strategic management approach, whether it enhanced …

Several scholars have pointed out the importance of employees' strategic communication
behaviors for organizational performance and employee wellbeing. Employees contribute to …

Purpose The purpose of this paper is to introduce a new framework to measure corporate
halal reputation. In this conceptual paper, the “Corporate Halal Reputation Index” is …

The halal industry is a fast-growing industry due to demographics and industry expansion.
Halal certification of products, outlets, and services is essential for doing business in Muslim …

In this study, we explore the relationship between two types of public sentiment toward the
government (ie, public engagement and cynicism) on publics' information transmission …

Countries dealing with tourism crises use a variety of crisis communication strategies, as
found in various studies. Thailand is one of the strongest global tourism brands and tourism …

This study examined how employees' perceptions of organizations' use of bridging and
buffering public relations strategies affected their positive responses to organizational …

This research investigates how the social media-based crisis response of two organizations
operating in a specific polarized context unfolds along a regenerative crisis lifecycle in line …

Purpose The purpose of this paper is to present a conceptual framework that explains
structural responses to external organizational shocks. The authors illustrate framework …

Current research has ignored the hiddenness and the stochasticity of the evolution of public
crisis management research, making the knowledge trajectories still unclear. This paper …