We design predictors of user dissatisfaction with the performance of applications that use
networking. Our approach combines user-level feedback with low level machine and …

Recent increases in network traffic have led to severe congestion in broadband networks.
We propose to mitigate this problem with a two-level edge-based solution that incentivizes …

In this work, we analyze from passive measurements the correlations between the user-
induced interruptions of TCP connections and different end-to-end performance metrics. The …

As a program evolves, it becomes increasingly difficult to understand and reason about
changes in the source code. Eventually, if enough changes are made, reverse engineering …

It is widely assumed that certain network characteristics cause end-user irritation with
network performance. These assumptions then drive the selection of quality of service …

There has always been a gap between Internet Service Providers (ISPs) and end users
when considering the performance of network-based application. On one hand, ISPs keep …

The recent years have observed a tremendous shift from the technology-centric assessment
to the user-centric assessment of network services. Consequently, measurement and …

Approaches to making cloud operation more efficient, for example through scheduling and
power management, largely assume that the workload offered from mobile, user-facing …

User data is growing at an ever greater pace that threatens to overwhelm our ability to
effectively manage it. As the types of data increase, and the storage environments become …

The ultimate goal of a computer design is to satisfy the end user. However, the design and
optimization of computer architectures have largely left the user out of the loop. In this …