Age and gender differences in online travel reviews and user-generated-content (UGC) adoption: extending the technology acceptance model (TAM) with credibility …

G Assaker - Journal of Hospitality Marketing & Management, 2020 - Taylor & Francis
This study examines the effects of trustworthiness, expertize, perceived usefulness (PU), and
perceived ease of use (PEOU) on usage intention toward user-generated content (UGC) …

Reviewing the past to inform the future: A literature review of social media in tourism

ZZ Zarezadeh, HR Rastegar, U Gretzel - Czech Journal of Tourism, 2018 - sciendo.com
Acknowledging the significant advancement of social media, the role and impact of social
media has been widely discussed in tourism research. As a result, it has become …

Generating travel-related contents through mobile social tourism: does privacy paradox persist?

JJ Hew, GWH Tan, B Lin, KB Ooi - Telematics and Informatics, 2017 - Elsevier
In view that smart tourism is a neglected research area and privacy concern is a prevalent
issue that deserves spotlight in smart tourism research, this study seeks to explain …

Consumer usage of online travel reviews: Expanding the unified theory of acceptance and use of technology 2 model

G Assaker, R Hallak… - Journal of Vacation …, 2020 - journals.sagepub.com
The present study examines a comprehensive model of travelers' use of online travel
reviews as a form of user-generated content (UGC) through an expanded unified theory of …

[PDF][PDF] The effect of user-generated content on tourist behavior: the mediating role of destination image

MCH Alcázar, MS Piñero, SR de Maya - Tourism & Management Studies, 2014 - scielo.pt
The importance of the Internet on the image formation process has been widely recognised
by both academic and practitioners. Despite the increasing use of user-generated electronic …

Investigating generation Z'intention to use learners' generated content for learning activity: A theory of planned behavior approach

S Persada, J Ivanovski, B Miraja… - … Journal of Emerging …, 2020 - learntechlib.org
Nowadays, learning media has developed rapidly, opening infinite possibilities for students
to access their educational materials. Learner's Generated Content (LGC) is one of the …

Analysis of online customer complaint behavior in Vietnam's hotel industry

NT Hien, YL Su, R Sann, LTP Thanh - Sustainability, 2022 - mdpi.com
Vietnam's hospitality industry has developed significantly over the past 20 years. Therefore,
it is very important to investigate customers' complaints based on their experience in …

[HTML][HTML] Factores que influyen en el uso del contenido generado por el usuario en internet: Un estudio preliminar con viajeros brasileños

L Mendes-Filho… - Estudios y perspectivas …, 2014 - SciELO Argentina
El Contenido Generado por el Usuario (CGU) ha resultado muy importante como factor
decisorio en la compra de productos turísticos, destacándose el segmento hotelero. Para …

Measuring guest satisfaction from online reviews: Evidence in Vietnam

HNT Thu - Cogent Social Sciences, 2020 - Taylor & Francis
Mining of guest's online reviews is a new trend study that helps managers understand
customers' feeling with services they provide. The satisfaction or dissatisfaction of guest who …

[PDF][PDF] Aplicativos móveis e turismo: um estudo quantitativo aplicando a Teoria do Comportamento Planejado

L Mendes Filho, JO Batista, ANB Cacho… - Rosa dos Ventos, 2017 - redalyc.org
O avanço da tecnologia móvel tem transformado a experiência dos turistas, em suas
viagens. A utilização de aplicativos [apps] para dispositivos móveis tornaram-se um item de …