Seeing that the prosperity of people and society is possible with the aid of sustained and
inclusive economic growth of all countries and regions, the sustainable development of our …

The COVID-19 pandemic has negatively influenced all areas of human life across the world.
Economic downturn is evident in almost every country. However, the biggest impact has …

The operation of companies in the current environment, introducing the concept of Industry
4.0 and the establishment and expansion of inter-company networks, as well as open and …

Business process is set of activities that define how to achieve organizational goals and also
produces outputs that deliver value to customers. Business process improvement is very …

Technological changes that come with industrial revolution have largely affected
businesses, as well as society. With the current technological shift and Fourth Industrial …

Purpose The supply chain (SC) model is commonly utilized in manufacturing and has also
been adapted to a variety of service industries with similar goals. However, in a few service …

In the two past decades, powerful and highly user-friendly software has been introduced to
modeling organizational processes. With some of this software, you can easily draw the …

The process approach is one of the most important practices to manage enterprises.
However, a limitation in the literature concerns the factors that characterize this management …

Increasing environmental dynamics and deepening competition are forcing businesses to
seek effective responses and, within them, appropriate management approaches to be …

To win the global competition and sustain the business, small and medium enterprise shall
implement a reliable information technology application to support their customer data base …