In the last few decades, the fast technological development has caused high
competitiveness among companies, encouraging a pursuit for strategies that allow them to …

Performance improvement is a key step in quality management standards and awards such
as ISO 9001, MBQA and EFQM. It is also indispensable in process improvement programs …

The application of GSCM (Green Supply Chain Management) practice in the leather tanning
industry in Yogyakarta is still relatively difficult because the industry prefers manufacturing …

Performance evaluation tools have been vastly used in many areas of healthcare, and
supply chains in specific. However, the adoption of performance appraisal in the public …

Project-oriented manufacturing companies aim to produce high-quality products according
to customer requirements and a minimum rate of complaints. In order to achieve this …

This paper presents the development of a balanced scorecard (BSC) for engineering
organizations providing knowledge work. The BSC was obtained through the selection of …

In this paper, we propose a Data Governance reference model to streamline supply chain
processes in SMEs through Data Integration and Business Analytics techniques, using the …

El propósito de este artículo es exponer un nuevo modelo de evaluación cualitativa y
cuantitativa del Sistema de Gestión de Continuidad del Negocio de acuerdo a la norma ISO …

Rising demand for more efficient and higher-quality public services has challenged public
managers to meet these expectations. Performance evaluation has emerged as a crucial …

The utilization of key performance indicators refers to the utilization of indicators that have
distinctive characteristics, characteristics of measurement that can show changes that occur …