[HTML][HTML] Artificial intelligence in information systems research: A systematic literature review and research agenda

C Collins, D Dennehy, K Conboy, P Mikalef - International Journal of …, 2021 - Elsevier
AI has received increased attention from the information systems (IS) research community in
recent years. There is, however, a growing concern that research on AI could experience a …

[HTML][HTML] Explainable artificial intelligence in information systems: A review of the status quo and future research directions

J Brasse, HR Broder, M Förster, M Klier, I Sigler - Electronic Markets, 2023 - Springer
The quest to open black box artificial intelligence (AI) systems evolved into an emerging
phenomenon of global interest for academia, business, and society and brought about the …

Explainable artificial intelligence for process mining: A general overview and application of a novel local explanation approach for predictive process monitoring

N Mehdiyev, P Fettke - Interpretable artificial intelligence: A perspective of …, 2021 - Springer
The contemporary process-aware information systems possess the capabilities to record the
activities generated during the process execution. To leverage these process specific fine …

Building interpretable models for business process prediction using shared and specialised attention mechanisms

B Wickramanayake, Z He, C Ouyang, C Moreira… - Knowledge-Based …, 2022 - Elsevier
Predictive process analytics, often underpinned by deep learning techniques, is a newly
emerged discipline dedicated for providing business process intelligence in modern …

[HTML][HTML] Generating multi-level explanations for process outcome predictions

B Wickramanayake, C Ouyang, Y Xu… - Engineering Applications of …, 2023 - Elsevier
Process mining focuses on the analysis of event log data to build various process analytical
capabilities. Predictive process analytics has emerged as one of such key capabilities and it …

XNAP: making LSTM-based next activity predictions explainable by using LRP

S Weinzierl, S Zilker, J Brunk, K Revoredo… - … Conference on Business …, 2020 - Springer
Predictive business process monitoring (PBPM) is a class of techniques designed to predict
behaviour, such as next activities, in running traces. PBPM techniques aim to improve …

Modelling Service-Oriented Systems and Cloud Services with Heraklit

P Fettke, W Reisig - Advances in Service-Oriented and Cloud Computing …, 2021 - Springer
Modern and next generation digital infrastructures are technically based on service oriented
structures, cloud services, and other architectures that compose large systems from smaller …

[HTML][HTML] Quantifying and explaining machine learning uncertainty in predictive process monitoring: an operations research perspective

N Mehdiyev, M Majlatow, P Fettke - Annals of Operations Research, 2024 - Springer
In the rapidly evolving landscape of manufacturing, the ability to make accurate predictions
is crucial for optimizing processes. This study introduces a novel framework that combines …

Counterfactual explanations for predictive business process monitoring

TH Huang, A Metzger, K Pohl - European, Mediterranean, and Middle …, 2021 - Springer
Predictive business process monitoring increasingly leverages sophisticated prediction
models. Although sophisticated models achieve consistently higher prediction accuracy than …

Automatically reconciling the trade-off between prediction accuracy and earliness in prescriptive business process monitoring

A Metzger, T Kley, A Rothweiler, K Pohl - Information Systems, 2023 - Elsevier
Prescriptive business process monitoring provides decision support to process managers on
when and how to adapt an ongoing business process to prevent or mitigate an undesired …