To implement business process redesign several best practices can be distinguished. This
paper gives an overview of heuristic rules that can support practitioners to develop a …

Purpose–The purpose of this paper is to survey and analyze current process improvement
(PI) approaches, their empirical results reported in the literature, and develop accordingly a …

Purpose Significant numbers of business process management (BPM) projects fail. Their
failure is attributed toward many factors. Among them, low quality of BPM is one reason …

The design and improvement of business processes is of central importance for realizing
benefits of information systems. A broad spectrum of methods has been proposed since the …

This paper presents overviews of both a manufacturing enterprise modelling and quality
performance analysis used to perform a number of successful business process re …

Purpose Despite its popularity, business process management (BPM) is not unequivocally
defined, but obtains different forms with varying specifications. This paper presents a critical …

Addresses the implementation of business process re‐engineering (BPR) programmes in 33
public and private organisations wishing to improve performance. By reviewing the existing …

Business process reengineering (BPR) has been widely known for its effectiveness in
generating chances for organizational improvement. Understanding and modeling the …

Business process reengineering (BPR) has become a most popular change management
approach for radical redesign and improvement of business process. It promotes companies …

Business Process Reengineering (BPR) literature is based primarily on case studies and
there is a lack of rigorous wide-ranging empirical research covering all its aspects. This …