Bias and fairness in chatbots: An overview

J Xue, YC Wang, C Wei, X Liu, J Woo… - arXiv preprint arXiv …, 2023 - arxiv.org
Chatbots have been studied for more than half a century. With the rapid development of
natural language processing (NLP) technologies in recent years, chatbots using large …

ConvAbuse: Data, analysis, and benchmarks for nuanced abuse detection in conversational AI

AC Curry, G Abercrombie, V Rieser - arXiv preprint arXiv:2109.09483, 2021 - arxiv.org
We present the first English corpus study on abusive language towards three conversational
AI systems gathered" in the wild": an open-domain social bot, a rule-based chatbot, and a …

Your fairness may vary: Pretrained language model fairness in toxic text classification

I Baldini, D Wei, KN Ramamurthy, M Yurochkin… - arXiv preprint arXiv …, 2021 - arxiv.org
The popularity of pretrained language models in natural language processing systems calls
for a careful evaluation of such models in down-stream tasks, which have a higher potential …

A conceptual framework for investigating and mitigating machine-learning measurement bias (MLMB) in psychological assessment

L Tay, SE Woo, L Hickman… - Advances in Methods …, 2022 - journals.sagepub.com
Given significant concerns about fairness and bias in the use of artificial intelligence (AI) and
machine learning (ML) for psychological assessment, we provide a conceptual framework …

Algorithmic fairness datasets: the story so far

A Fabris, S Messina, G Silvello, GA Susto - Data Mining and Knowledge …, 2022 - Springer
Data-driven algorithms are studied and deployed in diverse domains to support critical
decisions, directly impacting people's well-being. As a result, a growing community of …

Fairness evaluation in text classification: Machine learning practitioner perspectives of individual and group fairness

Z Ashktorab, B Hoover, M Agarwal, C Dugan… - Proceedings of the …, 2023 - dl.acm.org
Mitigating algorithmic bias is a critical task in the development and deployment of machine
learning models. While several toolkits exist to aid machine learning practitioners in …

Toxicchat: Unveiling hidden challenges of toxicity detection in real-world user-ai conversation

Z Lin, Z Wang, Y Tong, Y Wang, Y Guo, Y Wang… - arXiv preprint arXiv …, 2023 - arxiv.org
Despite remarkable advances that large language models have achieved in chatbots,
maintaining a non-toxic user-AI interactive environment has become increasingly critical …

[PDF][PDF] Ethical AI: Addressing bias in machine learning models and software applications

CO Oyeniran, AO Adewusi, AG Adeleke… - Computer Science & …, 2022 - researchgate.net
Oyeniran, Adewusi, Adeleke, Akwawa, & Azubuko, P. 115-126 Page 116 implementing
robust auditing processes. We also review existing ethical guidelines and frameworks, such …

Towards a multi-stakeholder value-based assessment framework for algorithmic systems

M Yurrita, D Murray-Rust, A Balayn… - Proceedings of the 2022 …, 2022 - dl.acm.org
In an effort to regulate Machine Learning-driven (ML) systems, current auditing processes
mostly focus on detecting harmful algorithmic biases. While these strategies have proven to …

" I Got Flagged for Supposed Bullying, Even Though It Was in Response to Someone Harassing Me About My Disability.": A Study of Blind TikTokers' Content …

Y Lyu, J Cai, A Callis, K Cotter, JM Carroll - Proceedings of the CHI …, 2024 - dl.acm.org
The Human-Computer Interaction (HCI) community has consistently focused on the
experiences of users moderated by social media platforms. Recently, scholars have noticed …