Manufacturing firms are increasingly seeking to capture the potential of digitalization by
transforming towards digital servitization. Yet, most manufacturers struggle to realize the …

Agile project management (APM) refers to a set of project management frameworks that are
increasingly common in a range of industries. Even though the positive effects of APM for …

In our digital era, many small and medium-sized enterprises (SMEs) face the challenge of
relying on digital platforms to enhance their business model innovation. Prior research on …

Adoption of digital twins in smart factories, that model real statuses of manufacturing systems
through simulation with real time actualization, are manifested in the form of increased …

Driven by pressures for sustainable development and disruptions such as the COVID-19
pandemic, manufacturing companies in the 21st century are affected by two intertwined …

Digitalization is an opportunity for manufacturing SMEs to transform, not only for the flexibility
and agility, but also for improved responsiveness in meeting customer requirements. Quality …

The ever-growing concern of sustainability and survivability attracts academicians and
practitioners to develop strategies and supply chain capabilities that cater to the challenges …

Digital technology (DT) is critical for realizing customization to create business value.
However, research on how DT affects customization and customer relationship performance …

Servitization describes a paradoxical and lengthy transformation process in the field of
manufacturing, requiring manufacturers to move from competing on the basis of their …

This paper draws on complementarity theory to empirically study the independent and
complementary effects of lean bundles (just-in-time, total quality management, and human …