Artificial intelligence: an overview of research trends and future directions
Purpose This study aims to offer an overview of hospitality and tourism research on artificial
intelligence (AI) and its impact on the industry. More specifically, this study examines …
intelligence (AI) and its impact on the industry. More specifically, this study examines …
The dark side of artificial intelligence: threats to tourism workers
H Hamarat, H Sahin, A Koç Apuhan… - Worldwide Hospitality and …, 2024 - emerald.com
Purpose This study aims to conduct research by making use of studies investigating the
negative effects of artificial intelligence on the future careers and work motivation of tourism …
negative effects of artificial intelligence on the future careers and work motivation of tourism …
When do employees learn from artificial intelligence? The moderating effects of perceived enjoyment and task-related complexity
Y Li, Y Song, Y Sun, M Zeng - Technology in Society, 2024 - Elsevier
Based on social learning theory, this paper empirically analyzed the effect of employee
artificial intelligence (AI) use frequency on employee learning from AI, and explored the …
artificial intelligence (AI) use frequency on employee learning from AI, and explored the …
Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants
Purpose The study aims to propose a triadic interaction model to assess the effect of
customer–customer (C2C), employee–customer and robot–customer interactions on …
customer–customer (C2C), employee–customer and robot–customer interactions on …
Unleashing the power of perceived enjoyment: exploring Chinese undergraduate EFL learners' intention to use ChatGPT for English learning
X Xu, LM Thien - Journal of Applied Research in Higher Education, 2024 - emerald.com
Purpose This study intends to extend the unified theory of acceptance and use of technology
(UTAUT) model by integrating perceived enjoyment as an intrinsic motivation so as to …
(UTAUT) model by integrating perceived enjoyment as an intrinsic motivation so as to …
Can (A) I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior
B Guan, X Li, Z Luo, P Liu - Journal of Hospitality & Tourism …, 2024 - journals.sagepub.com
Previous research has primarily focused on individual determinants to promote consumer
pro-environmental behavior in the hospitality industry, overlooking the potential influence of …
pro-environmental behavior in the hospitality industry, overlooking the potential influence of …
Transforming E-Commerce: Artificial Intelligence Effect on Purchase Decision And Happiness
N Thamma, W Anywatnapong… - PSAKU International …, 2024 - papers.ssrn.com
Artificial intelligence (AI) is poised to revolutionize online shopping, prompting questions
about its impact on consumer behavior and experience. This study, grounded in the …
about its impact on consumer behavior and experience. This study, grounded in the …