Purpose The purpose of this study is to explore consumer reviews with robotics based on
the five dimensions for evaluating user experiences (ie embodiment, emotion, human …

The growing implementation of robotics in hospitality and tourism requires broader research
into customers' experience with service robots. This study explores human-robot interaction …

This study consolidates the limited research on real-life customer experiences with hotels
that have integrated service robots (SR) grounded in the Usability, Social Acceptance, User …

The quality of the User Experience (UX) with systems, products and services is now
considered an indispensable part of success in the market. Users' expectations have …

This paper reports about a User Experience (UX) study of comparing two industrial robotic
arms (robot A and B) in the context of human-robot cooperation in a factory environment …

This paper explores how three Finnish companies perceive and approach user experience.
User experience was perceived both as a management tool within the company and a …

There has been increasing interest in the application of service robots in retail service
domains in recent years. In most cases, deployed robot systems focus on serving customer …

Moderne Roboter fungieren zunehmend als vielfältige künstliche Begleiter: innen der
Menschen und kreieren neue Qualitäten der Mensch-Roboter-Beziehung. Auch im Bereich …

Research in the context of a semiconductor factory is a challenging but important endeavor.
In our studies we investigated experiences of two different working groups: operators and …

This paper presents the non-linear control of an inverted pendulum type two-wheel self-
balancing robot under the influence of uncertainties. Unlike most of the works in the …