Progress in smart tourism 2010-2017: A systematic literature review

P Lee, FJ Zach, N Chung - Journal of Smart Tourism, 2021 - koreascience.kr
Smart tourism technologies are becoming ever more pervasive and an increasing number of
destinations and hospitality establishments are investing in smart tourism initiatives …

Tourist recommender systems based on emotion recognition—a scientometric review

L Santamaria-Granados, JF Mendoza-Moreno… - Future Internet, 2020 - mdpi.com
Recommendation systems have overcome the overload of irrelevant information by
considering users' preferences and emotional states in the fields of tourism, health, e …

The role of mobile technology in tourism: Patents, articles, news, and mobile tour app reviews

D Kim, S Kim - Sustainability, 2017 - mdpi.com
The purpose of this research is to identify the status and role of mobile technology in
achieving sustainable and smart tourism, and to suggest future research and strategy …

Green practices of the hotel industry: Analysis through the windows of smart tourism system

JY Kim, S Hlee, Y Joun - International Journal of Information Management, 2016 - Elsevier
Inspired by the generative characteristics of information on online travel review systems, this
study revisits the relationship between the hotel industry's green practices and customer …

The “holiday effect” in consumer satisfaction: Evidence from review ratings

L Deng, Q Ye, DP Xu, F Sun - Information & Management, 2023 - Elsevier
This study explores whether and how a holiday effect exists in consumers' review rating
behavior, which is well explained by expectancy-disconfirmation theory (EDT). After utilizing …

Constructing Spanish smart destinations: A new guide for the tourism industry

L Florido-Benítez - International Journal of Tourism Cities, 2024 - emerald.com
Constructing Spanish smart destinations: a new guide for the tourism industry | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

Modeling reference experience in destination choice

L Masiero, RTR Qiu - Annals of Tourism Research, 2018 - Elsevier
The complexity underlying the destination decision-making of tourists has prompted
abundant research from various academic disciplines. This paper proposes the integration …

Dimensions of smart tourism and its levels: an integrative literature review

MH Otowicz, M Macedo, AA Biz - Journal of Smart Tourism, 2022 - koreascience.kr
Smart tourism is seen as a revolution in the tourism industry, involving innovative and
transformative theoretical-practical approaches for the sector. As a result of its application in …

Testing loss aversion and diminishing sensitivity in review sentiment

A Sharma, S Park, JL Nicolau - Tourism Management, 2020 - Elsevier
This article analyzes the relationship between ratings and review sentiment by introducing,
for the first time, the tenets of prospect theory. Specifically, we test loss aversion and …

Do European tourists intend to revisit the same countries? Effect of satisfaction in European Union destinations

P Stumpf, V Vojtko, P Janecek - Scandinavian Journal of …, 2020 - Taylor & Francis
ABSTRACT A high level of tourist satisfaction is one of the most common goals of
sustainable tourist destinations. The general assumption is that a higher level of tourist …