[HTML][HTML] Digital transformation: A review and research agenda

D Plekhanov, H Franke, TH Netland - European Management Journal, 2023 - Elsevier
The ongoing and ubiquitous digital transformation challenges the raison d'être of firms and
forces managers to rethink business strategies and operations and academics to reconsider …

Investigating the influence of artificial intelligence on business value in the digital era of strategy: A literature review

NA Perifanis, F Kitsios - Information, 2023 - mdpi.com
For organizations, the development of new business models and competitive advantages
through the integration of artificial intelligence (AI) in business and IT strategies holds …

Ethical framework for Artificial Intelligence and Digital technologies

M Ashok, R Madan, A Joha, U Sivarajah - International Journal of …, 2022 - Elsevier
Abstract The use of Artificial Intelligence (AI) in Digital technologies (DT) is proliferating a
profound socio-technical transformation. Governments and AI scholarship have endorsed …

[HTML][HTML] Artificial intelligence and knowledge management: A partnership between human and AI

MH Jarrahi, D Askay, A Eshraghi, P Smith - Business Horizons, 2023 - Elsevier
Emerging artificial intelligence (AI) capabilities will likely pervade nearly all organizational
contours and activities including knowledge management (KM). This article aims to uncover …

[HTML][HTML] Artificial intelligence in supply chain management: A systematic literature review

R Toorajipour, V Sohrabpour, A Nazarpour… - Journal of Business …, 2021 - Elsevier
This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain
management (SCM) through a systematic review of the existing literature. To address the …

[HTML][HTML] Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization

EE Makarius, D Mukherjee, JD Fox, AK Fox - Journal of business research, 2020 - Elsevier
Artificial intelligence (AI) is increasingly being adopted by organizations, yet implementation
is often carried out without careful consideration of the employees who will be working along …

Future of artificial intelligence and its influence on supply chain risk management–A systematic review

AD Ganesh, P Kalpana - Computers & Industrial Engineering, 2022 - Elsevier
Abstract Supply Chain Risk Management (SCRM) is a rapidly growing field of research
encompassing identification, assessment, mitigation, and monitoring of the risks or …

Discriminated by an algorithm: a systematic review of discrimination and fairness by algorithmic decision-making in the context of HR recruitment and HR development

A Köchling, MC Wehner - Business Research, 2020 - Springer
Algorithmic decision-making is becoming increasingly common as a new source of advice in
HR recruitment and HR development. While firms implement algorithmic decision-making to …

[HTML][HTML] From AI to digital transformation: The AI readiness framework

J Holmström - Business Horizons, 2022 - Elsevier
Strategies and means for selecting and implementing digital technologies that realize firms'
goals in digital transformation have been extensively investigated. The recent surge in …

What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics

AK Kushwaha, P Kumar, AK Kar - Industrial Marketing Management, 2021 - Elsevier
Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …