Government agencies around the world struggle to retain frontline workers, as high job
demands and low job resources contribute to persistently high rates of employee burnout …

A commonly held assumption is that public service motivation (PSM) positively affects
individuals' attraction to government, but there are also private and nonprofit organizations …

Public sector organizations are competing with the private sector for highly qualified staff.
But the public sector lost attraction as an employer of choice. Public service motivation …

Almost three decades ago, James Perry created the first survey instrument to measure
public service motivation. Since then, social and behavioural scientists have intensively …

Job advertisements are a crucial first step in the recruitment process. Public sector
organizations overwhelmingly rely on passive recruitment tactics such as written notices …

The public sector provides a broad range of incentives to apply for jobs, but these incentives
have rarely been studied in concert. The present study disentangles how job candidates …

Sector preferences in job choice have rarely been tested empirically across different
administrative systems. We address this gap and apply a between-subject experimental …

What makes public service jobs attractive to citizens? We address this question by studying
several attributes simultaneously, categorizing the signals sent by each attribute as …

This paper provides a systematic review of empirical experimental studies in PSM from 1992
to 2022. The paper adopted a systematic review methodology by following the Preferred …

Relational job design theory suggests that interactions with citizens is an important
motivational factor for public service employees. Through the mechanisms of fit, such …