Purpose The aim of the article is to propose an integrated definition of knowledge-intensive
business processes (kiBPs) and a model of business process (BP) knowledge intensity and …

Organizations have a vital interest in continuously improving their business processes.
Process analysts can use process mining tools that provide data-driven discovery and …

Process mining is widely used for business process analysis, but rarely informs Business
Process Redesign (BPR) activities. We review process mining literature and BPR framework …

Process mining technology has been widely used to optimize the processes of various
organizations, especially in enterprises. It facilitates cooperation between departments and …

Highly competitive markets urge manufacturing companies to enhance the performance of
their business and production processes. As part of business process improvements …

This thesis analyses the state-of-the-art Process Mining capabilities and Business Process
Redesign Best Practices through the lens of thematic analysis and reveals their …