We examine accessible interactions for wheelchair users and public displays with three
studies. In a first study, we conduct a Systematic Literature Review, from which we report …

Abstract Changes always follow technological transformation in the pattern of community
needs, and digital financial services are no exception. One of the alternatives that offer …

Purpose The purpose of this paper is to draw upon the theory of consumption values and the
experiential value scale to develop a conceptual model concerning hospitality customer's …

This study investigates experiential indicators within the retail banking sector. Specifically,
the paper examines the drivers and outcome of self-service technologies experience and …

We investigate behaviours on, and around, large vertical displays during concurrent usage.
Using an observational field study, we identify fundamental patterns of how people use …

A kiosk is a device that provides users with information or helps them trade goods/services
using a touch screen; it is widely used because of its high availability, fast service, and short …

Since their introduction, self-service ticket vending machines (TVMs) have become an
increasingly important distribution channel in the public transport sector, progressively …

Touch-based interaction is becoming increasingly popular and is commonly used as the
main interaction paradigm for self-service kiosks in public spaces. Touch-based interaction …

Purpose: Some universal accessibility practitioners have voiced that they experience a
mismatch in the research focus and the need for knowledge within specialized problem …

Sufficient contrast between text and background is needed to achieve sufficient readability.
WCAG2. 0 provides a specific definition of sufficient contrast on the web. However, the …