Organizations are paying greater attention to the potential advantages that can be achieved
by adopting a more strategic approach to the procurement of services. Despite services …

Purpose This study aims to contribute to the scholarly fields of supply chain management
(SCM) and service-dominant logic (SDL) by conducting a systematic literature review on …

The Influence of Product Quality, Price Fairness, Brand Image, and Customer Value on Purchase
Decision of Toyota Agya Consumers: Page 1 P-ISSN: 2087-1228 E-ISSN: 2476-9053 187 …

In business-to-business (B2B) service organisations, unethical practices frequently lead to
an adverse impact on business. Therefore, B2B must adopt the ethical use of information …

As climate change poses substantial risks to society, businesses may expect that if they are
responsive to climate change risks and adopt sustainable practices, stakeholders will …

Purpose The purpose of this study is to develop a theoretical framework to explore the
influence of green packaging on green purchase intention in the context of online-to-offline …

Servitization generates implications for the manufacturers' value creation, delivery and
capture processes and also for their customers and business partners. As individual studies …

Purpose Considering the last-mile delivery service supply chain as a social-ecological
system rather than just a firm-based service system, this research exploit the COVID-19 …

Customer perceived value (CPV) is critical for supply chain management, due to its link with
satisfaction and market share. In addition, value perception is a consequence of several …

Purpose Unique product design is a highlight of sustainable branding. The purpose of this
paper is to investigate whether product design affects customers' psychological responses …