Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda

M Mustak, J Salminen, L Plé, J Wirtz - Journal of Business Research, 2021 - Elsevier
The rapid advancement of artificial intelligence (AI) offers exciting opportunities for
marketing practice and academic research. In this study, through the application of natural …

Digital marketing communication in global marketplaces: A review of extant research, future directions, and potential approaches

V Shankar, D Grewal, S Sunder, B Fossen… - International Journal of …, 2022 - Elsevier
Digital marketing communication, that is, communication through digital or electronic media
among businesses and consumers, is growing rapidly, especially during the COVID-19 era …

A strategic framework for artificial intelligence in marketing

MH Huang, RT Rust - Journal of the Academy of Marketing Science, 2021 - Springer
The authors develop a three-stage framework for strategic marketing planning, incorporating
multiple artificial intelligence (AI) benefits: mechanical AI for automating repetitive marketing …

An integrated artificial intelligence framework for knowledge creation and B2B marketing rational decision making for improving firm performance

S Bag, S Gupta, A Kumar, U Sivarajah - Industrial marketing management, 2021 - Elsevier
This study examines the effect of big data powered artificial intelligence on customer
knowledge creation, user knowledge creation and external market knowledge creation to …

Natural language processing (NLP) in management research: A literature review

Y Kang, Z Cai, CW Tan, Q Huang… - Journal of Management …, 2020 - Taylor & Francis
Natural language processing (NLP) is gaining momentum in management research for its
ability to automatically analyze and comprehend human language. Yet, despite its extensive …

[HTML][HTML] How can organizations leverage big data to innovate their business models? A systematic literature review

C Acciarini, F Cappa, P Boccardelli, R Oriani - Technovation, 2023 - Elsevier
The use of big data has garnered increasing importance in academic research and
managerial practice thanks to the benefits it can produce in terms of innovation. However …

A framework for collaborative artificial intelligence in marketing

MH Huang, RT Rust - Journal of Retailing, 2022 - Elsevier
We develop a conceptual framework for collaborative artificial intelligence (AI) in marketing,
providing systematic guidance for how human marketers and consumers can team up with …

Online and offline retailing: What we know and directions for future research

B Ratchford, G Soysal, A Zentner, DK Gauri - Journal of Retailing, 2022 - Elsevier
The fast-paced growth of e-commerce is rapidly changing consumers' shopping habits and
shaping the future of the retail industry. While online retailing has allowed companies to …

Big data analytics in operations management

TM Choi, SW Wallace, Y Wang - Production and operations …, 2018 - journals.sagepub.com
Big data analytics is critical in modern operations management (OM). In this study, we first
explore the existing big data‐related analytics techniques, and identify their strengths …

Digital marketing: A framework, review and research agenda

PK Kannan - International journal of research in marketing, 2017 - Elsevier
We develop and describe a framework for research in digital marketing that highlights the
touchpoints in the marketing process as well as in the marketing strategy process where …