Purpose Industry 4.0 has brought about a paradigm shift in value delivery with the
introduction of disruptive technologies. This has resulted in efforts by organizations to re …

Total Quality Management (TQM) facilitates the achievement of continuous quality
improvement by implementing several strategies, techniques, system and tools. Out of them …

Purpose This study used a qualitative approach on five case studies in Brazilian industrial
companies. The research used interviews, document analysis and on-site visits to collect …

Many higher education institutions in the world have testing laboratories linked, or not, to
their teaching and/or research programs. However, only a small proportion of these …

The need to evaluate suppliers from the perspective of risk analysis by purchasing
companies is increasing. Such evaluation of suppliers is conducted primarily by production …

The purpose of this research is to investigate the contextual relations between the eight
fundamental concepts (FCs) of the Management Excellence Model (MEG) and to classify …

Small and medium-sized enterprises (SMEs) stand out in the economy of countries, since
they act as a source of income and employment for the population, social cohesion, market …

Purpose The study seeks to examine the effectiveness of implementing the ISO 9001 quality
management system (QMS) on small and medium enterprises (SMEs) performance in Saudi …

Purpose This paper proposes a multicriteria model for risk management to identify and
assess risks associated with an integrated management system (IMS). The main benefit of …

Tujuan artikel ini adalah menyelidiki dampak dari penerapan manajemen pengetahuan
terhadap keberlanjutan organisasi. Penelitian Ini menyelidiki perbedaan kinerja antara ISO …