Awareness of antecedents and consequences of trust in m-commerce can enable m-
commerce service providers to design suitable marketing strategies. Present study …

This detailed literature review has considered a relatively large quantity (152 total) of
scholarly empirical publications, conference proceedings, books and popular market reports …

Purpose Artificial intelligence chatbots are shifting the nature of online services by
revolutionizing the interactions of service providers with consumers. Thus, this study aims to …

For decades, the technology acceptance model (TAM) has been validated by studies to
discern its predictive power. However, scholars have noted that the assumptions in TAM can …

The purpose of this research is to explore the factors that influence a consumer before
installing a mobile application. A research model is created based on perceived risk, trust …

Foreign nationals often have no other choice than to adapt themselves to technological
innovations of their host countries. This is particularly the case of individuals who are …

Purpose Banks and financial services providers are increasingly delivering their services via
electronic banking, also known as e-banking. Yet even though this type of delivery is now …

The article analyzes the role of driving m-commerce with social networking and therefore
provides insight into how the application of mobile apps influences customers' perceptions …

This study proposes a dual-factor model to study the factors driving consumer loyalty to IT
products. This model was developed on the basis of expectation–confirmation model (ECM) …

The purpose of this research is to consider how trust in and perceived risk of a mobile
marketplace impact a consumer before installing a mobile application. In particular, trust is …