[HTML][HTML] Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for …

YK Dwivedi, N Kshetri, L Hughes, EL Slade… - International Journal of …, 2023 - Elsevier
Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

[HTML][HTML] AI adoption and diffusion in public administration: A systematic literature review and future research agenda

R Madan, M Ashok - Government Information Quarterly, 2023 - Elsevier
Artificial Intelligence (AI) implementation in public administration is gaining momentum
heralded by the hope of smart public services that are personalised, lean, and efficient …

[HTML][HTML] Algorithmic bias in machine learning-based marketing models

S Akter, YK Dwivedi, S Sajib, K Biswas… - Journal of Business …, 2022 - Elsevier
This article introduces algorithmic bias in machine learning (ML) based marketing models.
Although the dramatic growth of algorithmic decision making continues to gain momentum in …

[HTML][HTML] Artificial intelligence as an enabler of B2B marketing: A dynamic capabilities micro-foundations approach

P Mikalef, K Conboy, J Krogstie - Industrial Marketing Management, 2021 - Elsevier
Over the past few decades research has predominantly focused on the technical aspects
and theoretical challenges of Artificial Intelligence (AI). With the deluge of data and the …

“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and …

T Malik, Y Dwivedi, N Kshetri, L Hughes… - International Journal …, 2023 - cronfa.swan.ac.uk
Abstract ransformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

Artificial intelligence (AI) for tourism: an European-based study on successful AI tourism start-ups

R Filieri, E D'Amico, A Destefanis, E Paolucci… - International Journal of …, 2021 - emerald.com
Purpose The travel and tourism industry (TTI) could benefit the most from artificial
intelligence (AI), which could reshape this industry. This study aims to explore the …

Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector

C Wang, TSH Teo, M Janssen - International Journal of Information …, 2021 - Elsevier
Despite significant theoretical and empirical attention on public value creation in the public
sector, the relationship between artificial intelligence (AI) use and value creation from the …

[HTML][HTML] Ethical management of human-AI interaction: Theory development review

T Heyder, N Passlack, O Posegga - The Journal of Strategic Information …, 2023 - Elsevier
AI-based technologies have changed the nature of the symbiosis between humans and AI,
and so strategic management of human-AI interaction in organizations requires deeper …

Guest editorial: Artificial intelligence for B2B marketing: Challenges and opportunities

YK Dwivedi, Y Wang - Industrial Marketing Management, 2022 - Elsevier
A growing body of evidence indicates that implementing artificial intelligence (AI) at scale
can improve market performance in B2B settings by accelerating decision-making process …

[HTML][HTML] Artificial intelligence (AI) and information systems: perspectives to responsible AI

D Dennehy, A Griva, N Pouloudi, YK Dwivedi… - Information Systems …, 2023 - Springer
AI provides many transformational benefits to organisations across all industries and sectors
(Alshahrani et al., 2021; Dennehy et al., 2022; Dwivedi et al., 2021; Elbanna et al., 2020; …